jilpark Privacy Policy

1 Who We Are

jilpark is an online casino and sports betting platform operated for and directed at players in the Philippines. Our platform is accessible at jilpark.net and offers a full suite of gaming products including JILI slots, live casino tables, bingo, Monster Mine, sabong, and PBA sports betting, all denominated in Philippine Peso (PHP / ₱).

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, jilpark acts as the Personal Information Controller (PIC) with respect to the personal data of registered players and site visitors. This means jilpark determines the purposes and means by which your personal data is collected and processed.

2 Personal Data We Collect

jilpark collects the following categories of personal data, depending on how you interact with our Platform:

2.1 Registration Data

When you create a jilpark account, we collect the information you provide directly:

• Full legal name (first name, middle name, last name)
• Date of birth (required to verify you are 21 years of age or older)
• Philippine residential address (street, barangay, city/municipality, province, ZIP code)
• Valid email address
• Philippine mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with applicable Philippine anti-money laundering regulations and PAGCOR-aligned KYC requirements, jilpark may collect:

• Copies or images of government-issued Philippine IDs (e.g., PhilSys National ID, Passport, Driver's Licence, SSS ID, GSIS ID, PRC ID, Voter's ID)
• Selfie or liveness verification image for identity matching
• Proof of address documentation (e.g., recent utility bill, bank statement)
• Source of funds declaration for higher-tier accounts

2.3 Financial Data

• GCash account number or Maya account number used for deposits and withdrawals
• Bank account details (BPI, BDO, Metrobank) where bank transfer methods are used
• Cryptocurrency wallet address (for USDT / Coins.ph transactions)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method references

2.4 Gaming Activity Data

• Game session logs: games played, bet amounts, win/loss outcomes, session duration
• Bonus and promotional activity: bonuses claimed, wagering progress, bonus expiry
• Sports betting selections and stake history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation (used to verify Philippine residency and detect fraud)
• Device type, operating system, and browser version
• Session timestamps and login history
• Cookie identifiers and similar tracking technology data (see Section 7)

2.6 Communications Data

• Support chat transcripts and email correspondence with jilpark's support team
• Survey responses and feedback submitted through the Platform
• Records of marketing consent and opt-in / opt-out preferences

3 How We Collect Your Data

jilpark collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a promotion.
• Automatically — through cookies, server logs, and similar tracking technologies when you visit or interact with the jilpark Platform (see Section 7).
• From payment processors — GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and USDT processors may share transaction reference data with jilpark to confirm and reconcile deposits and withdrawals.
• From identity verification providers — third-party KYC and liveness verification services may share the outcome of identity checks with jilpark.
• From fraud prevention services — anti-fraud and AML screening providers may share risk signals related to specific accounts or transactions.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, jilpark must have a valid legal basis for each category of personal data processing. The applicable bases are set out below:

5 How We Use Your Personal Data

jilpark uses your personal data for the following purposes:

5.1 Account Operations

To create and maintain your jilpark account, verify your identity and age (21+), process your deposits and withdrawals, apply bonuses and promotions to your account, and provide you with access to all Platform features.

5.2 Security and Fraud Prevention

To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in the jilpark Terms & Conditions. IP address and device data are used to identify suspicious login patterns and protect the integrity of the Platform for all Filipino players.

5.3 Responsible Gaming

To monitor gaming activity for indicators of problem gambling behaviour, enforce self-exclusion requests and deposit limits, deliver responsible gaming notifications, and comply with any applicable responsible gaming obligations. jilpark takes player welfare seriously — your activity data helps us protect you.

5.4 Customer Support

To respond to your support queries, resolve disputes, investigate complaints, and maintain records of communications for quality assurance purposes. Support chat transcripts may be reviewed by jilpark's quality assurance team to improve service standards.

5.5 Legal and Regulatory Compliance

To comply with applicable Philippine laws, respond to lawful requests from government authorities, and meet jilpark's obligations under anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

5.6 Marketing Communications (with Consent)

Where you have provided explicit consent, jilpark may send you promotional emails, SMS notifications, or in-Platform messages about new games, bonuses, cashback offers, and platform updates. You may withdraw your consent and unsubscribe at any time without affecting your ability to continue using the Platform.

5.7 Platform Analytics and Improvement

To analyse aggregated and anonymised usage patterns, understand which games and features Filipino players engage with most, and improve the overall jilpark experience. Analytics data used for this purpose does not identify you personally.

6 Data Sharing & Disclosure

jilpark does not sell or rent your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

6.1 Service Providers (Personal Information Processors)

jilpark engages trusted third-party service providers who process personal data on our behalf and under our instructions. These include:

• Payment processors — GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and USDT network providers to facilitate deposits and withdrawals.
• KYC and identity verification providers — to conduct liveness checks and validate government-issued Philippine IDs.
• AML and fraud screening providers — to screen transactions and account activity against sanctions lists and fraud databases.
• Cloud infrastructure providers — to host the jilpark Platform, databases, and backups on secure, encrypted servers.
• Customer support platform providers — to power our 24/7 live chat and email support systems.
• Game providers — game suppliers such as JILI Games receive limited session data necessary to deliver game content and verify bet outcomes.

All service providers are contractually required to process your data only as instructed by jilpark, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.

6.2 Legal and Regulatory Disclosure

jilpark may disclose personal data to Philippine government authorities, law enforcement agencies, courts, or regulators where required to do so by law, court order, or regulatory directive. This includes disclosures to PAGCOR in connection with licensing compliance and to the Anti-Money Laundering Council (AMLC) where required under the Anti-Money Laundering Act.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilpark's business assets, your personal data may be transferred as part of that transaction. jilpark will notify affected players via the email address on their account and will ensure that any successor entity is bound by privacy obligations no less protective than this Policy.

7 Cookies & Tracking Technologies

jilpark uses cookies and similar technologies (including local storage and session storage) to operate and improve the Platform. The following categories of cookies are used:

jilpark does not use third-party advertising or retargeting cookies. Your browsing behaviour on the jilpark Platform is not shared with any advertising network.

You can control cookies through your browser settings. Note that disabling essential or security cookies will affect your ability to log in and use the Platform. For instructions on managing cookies in your browser, refer to your browser's help documentation.

8 Data Retention

jilpark retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data — retained for the duration of your account's existence plus five (5) years after account closure, in line with Philippine AML record-keeping requirements.
• KYC / identity documents — retained for five (5) years after account closure, as required by anti-money laundering regulations.
• Financial transaction records — retained for five (5) years from the date of the transaction.
• Support communications — retained for three (3) years from the date of the communication for dispute resolution and quality assurance purposes.
• Marketing consent records — retained for the duration of your consent plus three (3) years to demonstrate compliance.
• Analytics data — anonymised and aggregated after twelve (12) months; individual session logs are deleted after ninety (90) days.

After the applicable retention period expires, jilpark will securely delete or anonymise your personal data so that it can no longer be associated with you.

9 Data Security

jilpark implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your browser or app and jilpark's servers is protected by TLS 1.2 or higher encryption.
• Encryption at rest: Personal data and financial records stored in jilpark's databases are encrypted using AES-256 encryption.
• Access controls: Access to personal data is strictly limited to jilpark staff and service providers who require it to perform their designated functions. Role-based access control (RBAC) is enforced.
• Two-factor authentication: jilpark strongly recommends enabling 2FA on your account. Internal jilpark systems require 2FA for all staff accessing player data.
• Regular security audits: jilpark conducts periodic vulnerability assessments and penetration testing of the Platform and its underlying infrastructure.
• Incident response: jilpark maintains a documented data breach response procedure. In the event of a breach affecting your personal data, jilpark will notify you and the National Privacy Commission (NPC) in accordance with RA 10173 and its implementing rules.

10 Your Data Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilpark. To exercise any of these rights, contact our support team and we will respond within thirty (30) calendar days:

Please note that certain rights are subject to limitations where jilpark is required to retain data to comply with legal obligations (such as AML record-keeping), resolve disputes, or enforce our Terms & Conditions. Where jilpark cannot fulfil a request in full, we will explain the reason in writing.

To submit a data rights request, contact us at support@jilpark.net with the subject line "Data Rights Request" and include your registered name, account username, and a description of your request. We may ask you to verify your identity before processing the request.

11 Children & Minors

If jilpark discovers or reasonably suspects that an account has been registered by or used by an individual under the age of 21, the account will be immediately suspended, all associated funds will be forfeited, and any personal data collected will be deleted from jilpark's systems as promptly as technically feasible, subject to any mandatory legal retention obligations.

If you are a parent or guardian and believe that your child has registered an account on jilpark, please contact our support team immediately at support@jilpark.net so that we can take appropriate action.

12 Cross-Border Data Transfers

Some of jilpark's third-party service providers — including cloud infrastructure, KYC verification, and game providers — may process personal data on servers located outside the Philippines. Where such transfers occur, jilpark ensures that:

• The recipient country provides an adequate level of data protection, or jilpark has put in place appropriate contractual safeguards (such as data processing agreements incorporating standard contractual clauses).
• All cross-border transfers are notified to or approved by the National Privacy Commission (NPC) where required under RA 10173 and its implementing regulations.
• Any service provider receiving Filipino players' data outside the Philippines is contractually bound to protect that data to a standard equivalent to or greater than the requirements of RA 10173.

jilpark's primary data storage is hosted on servers with a presence in Asia Pacific, with redundant backups maintained to ensure data availability and disaster recovery.

13 Updates to This Privacy Policy

jilpark may update this Privacy Policy from time to time to reflect changes in the law, our data processing activities, or the features available on the Platform. When we make material changes, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date at the top.
• Send a notification to the email address registered on your jilpark account, where the changes materially affect how we use your personal data.
• Display an in-Platform notification the next time you log in, where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how jilpark is protecting your data. Your continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with an update, you may request account closure as described in the jilpark Terms & Conditions.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jilpark's handling of your personal data, you may contact us through the following channels:

• General support: support@jilpark.net
• Data rights requests: support@jilpark.net (subject line: "Data Rights Request")
• Live Chat: Available 24/7 directly on the jilpark Platform — average response time is 3–5 minutes

jilpark has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may direct formal data protection queries to the DPO via the email address above with the subject line "Attn: Data Protection Officer".

If you are not satisfied with jilpark's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.